MEDAD Library Services Platform (LSP)
A cloud of sophisticated services that enable your library to keep up with today’s tech-savvy users expectations and needs. MEDAD Library Services Platform gives your library the tools needed to perform efficiently and be in line with the latest technical developments. MEDAD platform for Arab libraries offers:
MEDAD LSP offer a whole new way for libraries to make their knowledge services more accessible with more engaging experience and enrichment to their patrons. MEDAD LSP encompasses the following services:
- iLibrary System (ILS)
- MEDAD Digital Assets Repository
- MEDAD Search & Discovery
- Virtual Library Assistant
- BI Services
Full Integration with the Arabic Union Catalog
MEDAD Library Services Platform is the only platform that’s fully integrated with the Arabic Union Catalog (AUC), ensuring your library seamless access to all AUC records. With MEDAD LSP you can:
Why MEDAD LSP ?
MEDAD LSP provides reliable technology for fully managing the library’s operations and its resources thanks to the architecture of open source systems. No other system today offers this integrated approach in automating library operations!
The traditional way of ownership means that specialized financial and human resources need to be available to manage those systems
Moving to cloud-managed services means less effort, costs while focusing on aspects that are more important to your organization
It’s hard for a single organization to provide programming, operational, and security capabilities that compete with those provided by cloud-managed solutions providers, thus many organizations and enterprises (even big ones) now turn to managed services
How Artificial intelligence Offers an Incredible Experience For Your Patrons?
MEDAD Virtual Assistant is a service, supported by rules and artificial intelligence, that allows the library to interact with patrons through an easy-to-use chat interface either through mobile or desktop. The virtual assistant responds to patrons inquiries automatically, whether they are related to a reference or related to the library, mostly without any interference from the library staff. MEDAD Virtual Assistant offers:
- Reference service using ChatBot artificial intelligence
- Database containing more than 400 reference questions and answers
- 24/7 patrons assistance without human intervention
Unprecedented Strong Partnership with Arabic libraries
For over thirty years Naseej has been working with Arab libraries of all kinds and sizes, hand in hand, to develop their services and their ability to serve their patrons and society, during which Arabic libraries were among the first civil institutions to adopt digital transformation. Today once again Arab libraries are the pioneers of adopting cloud technologies and managed software, which allows them to allocate their scientific and specialized human resources to better serve researchers and patrons, by freeing them from the constraints of traditional library services. All while proving the vital role of the library in managing and dissemination of knowledge and empowering students and researchers.